PUMASPEED Ltd normally ship within two to three working days, with expected delivery being within 1-3 working days from the date of order placement.

In the event that all or part of your order is not in stock, we shall inform you by e-mail as soon as possible. Non-stock items normally ship within 7-10 days. Pumaspeed Ltd will endeavour to keep you updated on any non-stock items ordered and that are on back order for more than 10 days. Pumaspeed Ltd shall not be held liable for any delay or failure to achieve any delivery or other date, all dates being estimates only.

Warranty
Most parts sold by Pumaspeed Ltd are for motorsport and racing use only and do not carry any warranty.

Shipping Charges
Shipping charges are calculated based on location, weight of the product including packaging, volumetric weight if applicable and necessary insurance coverage and handling charges. You can view the relevant shipping charges to your chosen destination easily by adding any product to your Shopping Cart, below the cart you will see a table of applicable shipping charges.

Tax Charges
Pumaspeed Ltd is registered in Great Britain for VAT. Registration Number 813 6655 26. All prices are inclusive of VAT at the current UK rate.

Guarantees
All guarantees for products are provided entirely by the manufacturers/UK importers and are subject to terms contained therein. Purchasers are reminded to complete and return all warranty cards/documents upon receipt of goods where appropriate.

Limitations upon Liabilty
Advice given by agents or servants of this company during telephone/Internet orders is based entirely upon information given by the purchaser with no inspection undertaken. As such, all advice given is indicative only and all such advice should be checked by the purchaser prior to order. Where advice is given after visual inspection by agents or servants of this company, such advice shall amount to an opinion only. Additionally, goods supplied are supplied only to correspond to the purpose for which goods of that kind are commonly supplied and not alternative uses to which they may be put. No liability for failure can be accepted by this company for such alternative racing or motorsport use, amendment or modification.For trade buyers, the company is hereby excluded from any liability, howsoever arising, in respect of any express or implied condition, warranty or term, statement, representation whether statutory or otherwise, relating to the goods supplied. The trade buyer accepts that he is best placed to insure against losses which arise by virtue of any breach of this agreement and warrants that he carries adequate insurance in this respect.Goods ordered by the Buyer may not be compatible with vehicles which have been modified, adapted or altered. Where goods ordered by the Purchaser are not compatible by reason of modification, adaptation or alteration, the Company may accept such goods back into stock entirely at its discretion, and shall either issue a refund or credit to the purchaser except where goods are specifically ordered for the purchaser where no such refund or credit will operate.
Where goods purchased by the buyer are alleged to be defective, the purchaser agrees to return such goods to the seller for inspection and report (without the seller replacing the said goods prior to such inspection). The purchaser also accepts that it is reasonable to inform the seller of any interruption, defect or other failure prior to contacting independent third parties or incurring expense and, in addition, to allow the seller to remedy the defect, failure or interruption. Parts modified or adapted by the purchaser shall no longer be warranted by the manufacturer nor shall the Company be liable for any failures resulting subsequent to modification as a result of such modification.
Competition goods are supplied for specialist use and are subject to extreme heat and stress whilst in use. Life expectancy and durability are greatly reduced and purchasers should note that any claim for failure/wear, shall not be entertained by the Company. It is acknowledged by the buyer of such goods that the foregoing statement shall be a relevant and important issue in any claim brought against the Company and the Company shall, in turn, place importance upon this clause. In addition, parts connected to parts supplied by this company may be placed under stress where specialist/competition parts are used, and purchasers should take advice from experts prior to purchase. Manufacturers may also limit guarantees when components are installed for competition use.
Where goods are defective, incorrectly supplied, delayed or otherwise in breach of the implied terms of the buyers statutory rights, all losses which result from loss of competition points, awards, loss of entry fees or other similar losses, are excluded and shall not be reclaimable from the Company. In addition, the company shall accept no liability for death or personal injury unless caused directly by the Companies own negligence.
No liability is accepted by the company where purchasers attempt to modify or install components supplied where it is known or ought reasonably to be known to the Purchaser that the part supplied is incorrectly supplied or otherwise not in accordance with the order.
Pumaspeed accepts no liability in respect of failure to supply or other interruptions caused by matters beyond the reasonable control of the company, including but without limitation, strikes, lockouts, civil disputes, acts of God, war or actions by third parties.
Notwithstanding any other provision of this Agreement, nothing in this Agreement shall confer a benefit on any person or persons not named as the purchaser herein (for the purposes of the Contract (Rights of Third Parties) Act 1999 or for any other purpose).t.

Cancellation
You have a statutory right to cancel your order within 7 days of receipt. You may do this by taking or sending by post, fax or e-mail a WRITTEN notice of cancellation to:-

Head of Customer Services
K McQuire
Pumaspeed Ltd
Unit 6 Evans Business Centre
Monckton Road Ind Est.
Wakefield
W Yorks
WF2 7AS.
E-mail: Karen@pumaspeed.co.uk
Tel: +44 (0)1924 360002

When returning goods, please state your full name and address and the Returns Merchant Authorisation number (RMA) you have been issued with to identify your order. Any order returned to us without this information will be refused. You have until the expiry of SEVEN WORKING DAYS (i.e. excluding Saturday, Sunday, bank holidays and public holidays), starting with the day after the products are delivered, to exercise this right. If you exercise your right to cancel, any money you have paid for your order will be refunded not including your expense of returning the products and the cost of postage originally paid.

If you wish to exercise your right to cancel, you must also take good care of the products until you return them and ship the product to us. All items must be returned unused in their original packaging and in a saleable condition. All returns must be well packaged to protect items from damage in transit. Any damage that occurs in transit to Pumaspeed Ltd will be deemed to be the responsibility of the customer and any costs arising from this will be charged to the customers account. All returns should be sent using an insured postal service. We do not accept proof of postage as proof of delivery.

Any stock order placed that has been correctly supplied by Pumaspeed Ltd and is subsequently not required can be returned to us unused, subject to a restocking fee of 15%. In this instance the cost of return carriage must be paid by the customer.

Non-stock or Special orders (i.e. Bodykits or those that are have been ordered specifically for you and can not be resold) cannot be cancelled.

Stock orders can be cancelled prior to despatch without penalty unless payment via Credit/Debit Card where a charge to cover card charges will be levied , this should be 5 pounds sterling or less.

All unfinished products (i.e. GRP products and Bodykits) do not carry the same warranty and guarantee as they are classed as an unfinished product and supplied in a form to allow the customer or nominated third party to paint or coat to the desired finish.

Please note that Pumaspeed Ltd reserves the right to cancel or withdraw a product in the event of an unexpected price increase made by a supplier.

Inspection/Return procedures
Customer shall inspect the products within 30 days of receipt, such period being confirmed by Customer to be a reasonable period to examine the products for defects or shortfalls, and notify Pumaspeed Ltd promptly of any non-conformance. Failure to notify Pumaspeed Ltd within that 30-day period will constitute acceptance of the products for all purposes. No product may be returned for any reason without the prior approval of Pumaspeed Ltd. Customers are responsible for returning products to Pumaspeed Ltd at their own risk and expense. Prior to returning product(s) to Pumaspeed Ltd the Customer must obtain a Return Material Authorisation ("RMA") number from Pumaspeed Ltd by e-mailing Karen@pumaspeed.co.uk or calling 01924 360 260. Pumaspeed Ltd shall not be responsible for failure of the delivery service to make on-time delivery. Customer must ship the product(s) to Pumaspeed Ltd in the original packaging, prepaid and insured, with the RMA number clearly identified on the packaging. Returned products should be shipped to the following address:

Any returns should be sent to:-
Head of Customer Services
K McQuire
Pumaspeed Ltd
Unit 6 Evans Business Centre
Monckton Road Ind Est.
Wakefield
W Yorks
WF2 7AS.
E-mail: Karen@pumaspeed.co.uk
Tel: +44 (0)1924 360002

Any product(s) returned to Pumaspeed Ltd shall become the property of Pumaspeed Ltd. If Pumaspeed Ltd determines that failure of the product(s) was not a result of a defect in materials or workmanship within the terms of the manufacturers warranty, Pumaspeed Ltd reserves the right to charge Customer for the product(s). We will advise the Customer prior to assessing these charges.

Pumaspeed Ltd complies with the European Union Distance Selling Directive. http://www.dti.gov.uk/ccp/topics1/ecomm.htm